Shipley
Up to £45k depending on experience plus benefits
About the Company
Our client is a globally recognised leader in the design and manufacture of high-performance heat exchange units and cooling modules, based in Shipley, West Yorkshire. A prominent supplier to major OEMs across the off-highway construction, agricultural, and engine power markets, they operate with full research, design, and development facilities on site.
As part of a wider multi-billion dollar global group, they combine the resources and scale of a world-class organisation with the agility and community feel of a specialist UK manufacturer. This is a business where quality is genuinely valued at every level — and where your contribution will be seen, recognised, and rewarded.
The Role
We are looking for a driven and customer-focused Quality Engineer to join this well-established engineering team. You will play a central role in shaping and sustaining the quality culture, ensuring compliance with IATF 16949, and acting as the primary interface with customers on quality-related matters. The role involves APQP, PPAP, customer complaint management, and structured problem solving, with clear scope to progress into senior quality roles.
Key Responsibilities
Lead Advanced Product Quality Planning (APQP) activities in line with IATF 16949 and customer-specific requirements, from concept through to launch.
Prepare, review, and submit PPAP documentation — including DFMEA, PFMEA, Control Plans, MSA, SPC, and capability studies — ensuring on-time approval and compliance.
Manage customer complaints and warranty claims, acting as the primary quality contact for assigned customers.
Apply structured root cause analysis (8D, 5 Why, Ishikawa, fault tree analysis) to investigate internal and external quality concerns.
Define, implement, and verify effective corrective and preventive actions (CAPA) to prevent recurrence and drive continuous improvement.
Lead cross-functional problem-solving activities and Quick Action / containment meetings.
Maintain strong customer relationships through regular communication, performance reviews, and support for customer audits.
Support and lead New Product Introduction (NPI) activities, including Approval to Ship processes and milestone tracking.
Review production processes using Genchi Genbutsu principles to identify risks and improvement opportunities.
Analyse quality data and KPIs using SPC and statistical tools to reduce process variation and improve capability.
Liaise with suppliers on quality issues, including corrective actions and PPAP approvals.
Skills & Experience Required
Strong understanding and practical experience of IATF 16949 Quality Management Systems, including customer-specific requirements.
Proven hands-on experience with APQP and PPAP within an automotive or automotive-related manufacturing environment.
Demonstrated experience in customer complaint management, including direct customer interaction and formal reporting (e.g. 8D).
Strong capability in root cause analysis and the implementation of corrective and preventive actions (CAPA).
Experience using core quality tools: FMEA (DFMEA / PFMEA), Control Plans, MSA, SPC, capability analysis, 8D, and 5 Why.
Minimum 5 years' background as a Quality Engineer, ideally within a Tier 1 automotive or high-volume manufacturing environment (pressed, injection-moulded, and cast components preferred).
Excellent communication and customer relationship management skills, with the ability to influence cross-functional teams.
Degree-qualified in a relevant engineering discipline, or equivalent experience.
Salary & Benefits
Salary: Up to £45,000
Hours: Mon–Thurs 08:30–17:00 | Fri 08:30–13:30
Holiday: 25 days + 9 statutory bank holidays
Pension: Stakeholder scheme – 10% employee contribution
Life Assurance: 4x salary
Health Insurance: Permanent Health Insurance (PHI) cover
Parking: Free on-site parking
Canteen: Subsidised on-site canteen
Gym: Discounted gym membership
Retail Discounts: Discounts across 100s of UK retailers
Wellbeing: Employee Assistance Programme – mental, physical & financial support
How to Apply
To apply or find out more, please contact Jess Heywood at Cubed Talent. Submit your CV and a brief cover note, or reach out to Jess directly for a confidential conversation about this opportunity.